Terms of Use

1. Acceptance

By using Hapka ("the app") you agree to these Terms. If you don't agree, please don't use the app.

2. What Hapka is - and is not

Hapka is a tool for logging food and tracking calories and protein. It provides general nutrition information only. It is not medical, dietary, or health advice, not a medical device, and not a substitute for a qualified professional. Always consult a professional for medical or dietary decisions.

Any example meal plans, diet templates, or eating styles offered in the app (for example higher-protein, Mediterranean, ketogenic, or other named, therapeutic, or medical diets) are illustrative examples for general information only - not personalised, dietary, or medical advice. Whether a particular diet is appropriate for you, and how to follow it safely, must be discussed with your doctor or a qualified professional. Therapeutic or medical diets in particular should only be followed under medical supervision.

The optional "Personal plan" feature arranges foods you already log or pick yourself into an informational menu sized to targets you set or accepted. It works only with your own foods, is not a prescribed diet, a treatment, or medical or dietary advice, and Hapka does not guarantee any health or weight outcome. Review a generated menu with your doctor or a qualified professional before following it, especially if you have any health condition. The feature is unavailable where recommendations are off (see section 3).

3. Eligibility

Hapka is for adults aged 18 or over. It is not intended for minors, and it does not provide calorie or protein recommendations to people who indicate pregnancy/breastfeeding, a history of disordered eating, or a medically supervised diet - those users may log manually but should work with a professional.

4. Estimates and accuracy

Calorie and nutrition figures are estimates drawn from public food databases, AI interpretation of your text, and your own inputs; estimated starting targets use standard formulas (Mifflin-St Jeor for energy), practical protein amounts per kilogram adjusted for goal and activity within published reference ranges, and a starting habit goal for plain water - all with conservative caps and floors, shown in the app under "How it's calculated", with the published sources listed on the Sources page. They can be inaccurate or incomplete. Hapka shows when a value is measured, estimated, or needs more detail, but does not guarantee accuracy. Use your judgement; do not rely on Hapka for medical purposes.

5. Your content and data

You keep ownership of what you log. You grant Hapka the limited permission needed to store and process it to provide the app's features, as described in the Privacy Policy. You can export or delete your data at any time.

6. Acceptable use

Use Hapka lawfully and for your personal use. Don't attempt to break, overload, reverse-engineer, or misuse the service or others' data.

7. Monthly Pro and payments

Basic food logging is free. When sales are available, Hapka offers one optional monthly Pro subscription at the price and currency shown before purchase. It renews automatically each month until canceled. Payments are processed by Stripe; we do not store card details. Canceling renewal does not end already valid paid access before its stated end.

Pro includes basic Personal plan generation and regeneration from your own foods, more photo attempts, saved plans up to the limit shown in the Pro panel and more AI help with imports. Each plan can contain up to 90 days of content; this is a size limit, not an expiry period. The total 10 MiB saved-plan allowance also applies. It does not include unlimited AI or every personal AI feature. Personal AI rewards have separate conditions. Existing eligibility and usage limits still apply. After Pro expires, you can keep using, manually editing and exporting all your saved plans. Saving new plans follows the Free allowance, including already-earned spaces even when they exceed the current Pro count limit. Existing plans above these limits are kept and may be edited without increasing an exceeded limit. Earned spaces and rewards remain.

Requesting account deletion stops future billing as part of deletion processing. For the unused paid period, the refund is based on the actual amount paid for each payment and the time remaining at the original deletion request in UTC, rounded up to the smallest currency unit, less successful refunds already recorded for that same payment. A request can stay pending until billing, refund and cleanup checks finish. Requests needing manual review are reviewed within 24 hours; this is not a promise that deletion or the refund will finish within that time. Check the status in Settings or contact admin@hapka.app.

Under EU consumer rules you have a 14-day right to withdraw; if you ask us to start paid access immediately, the right may not apply to the part already provided. To cancel or request a refund, email admin@hapka.app. Prices may change with notice; changes do not affect a period already paid.

8. Third-party services

Hapka relies on third-party services (e.g. food databases, AI processing, hosting, payments). Those are provided "as is" and we're not responsible for their content or availability.

9. Disclaimers

To the fullest extent permitted by law, Hapka is provided "as is" and "as available", without warranties of any kind. We don't warrant that estimates are accurate or that the service will be uninterrupted or error-free.

10. Limitation of liability

To the fullest extent permitted by applicable law, Borix Soft EOOD is not liable for any indirect, incidental, or consequential damages, or for health outcomes arising from reliance on the app's information. Nothing here limits liability that cannot be limited by law (including your statutory consumer rights).

11. Termination

You may stop using Hapka and delete your data at any time. We may suspend or end access if these Terms are breached or to comply with law.

12. Governing law

These Terms are governed by the laws of Bulgaria, without affecting mandatory consumer protections in your country of residence.

13. Changes

We may update these Terms; we'll post the new effective date and, for material changes, notify you in the app.

14. Contact

admin@hapka.app